Frequently asked questions

Add products to your cart, tap Checkout, enter your delivery details and choose a payment method. You'll get an order number straight away — send it to us on WhatsApp for the fastest confirmation.

No. You can check out as a guest. An account saves your address for faster checkout and keeps all your orders in one place.

Add any 3 or 4 items to your cart to save 5%, or 5 or more items to save 10%. It works across every category and is applied automatically.

Every day at midnight a new product gets a special spotlight price on our Deals page and homepage.

Yes — we deliver islandwide to all 25 districts in Sri Lanka.

1–2 working days to Colombo, Gampaha, Kalutara; 2–3 working days to Kandy, Kurunegala, Kegalle and nearby districts; 2–4 working days to Matara, Nuwara Eliya, Badulla and nearby districts; 3–5 working days to Jaffna, Kilinochchi, Mullaitivu and nearby districts.

Between Rs. 350–490, set automatically from your district at checkout (just type your town). Free on orders over Rs. 5,000, and over Rs. 3,000 during Payday Week (25th to month-end).

Yes. Tick “Add gift wrapping” at checkout and add a message — we'll include it with the parcel.

Yes. Cash on Delivery is available for every order. You can also pay by bank transfer.

Message us on WhatsApp within 7 days with a photo of the item and packaging. We'll send a replacement or give you a refund.

Yes — for schools, offices, events and resellers. Use our Business orders page or WhatsApp us with what you need.

Use the Track order page with your order number, open My account if you're signed in, or message us on WhatsApp.